Job Description

Job Description

Job Description

Job Title: Computer Technician / Analyst

Location: Elkhart, Indiana
Travel Required: Yes - between five local facilities
Relocation Assistance: Not available

About Us:
We are a well-established production company that has proudly served our industry for over 45 years. With 5 facilities located within 25 miles of our corporate office and a team of nearly 500 dedicated employees, we support approximately 120 computer users in a dynamic and fast-paced computing environment.

Position Summary:
We are seeking an experienced Computer Technician/Analyst to join our IT department. This individual will be responsible for supporting all facets of our computing infrastructure, with a strong focus on Microsoft technologies and enterprise-level hardware. The ideal candidate will be hands-on, self-motivated, and able to thrive under pressure.

Key Responsibilities:

• Provide technical support and administration for approximately 120 end users across five locations.
• Administer and support Microsoft Windows 11 and the Microsoft Suite of Tools
• Manage and support Microsoft Dynamics 365 (D365) , with hands-on administrative experience.
• Build, configure, and deploy Dell workstations and laptops , ensuring optimal performance and reliability.
• Maintain, troubleshoot, and support basic networking infrastructure; experience with Ubiquiti and SonicWall equipment is a plus.
• Travel between local facilities as needed for on-site support.
• Work in varied environments, including hot, dirty, and potentially physically demanding settings.
• Lift and transport equipment weighing up to 35 lbs.

Required Qualifications:

• 5–10 years of experience in computer support/IT analysis, preferably in a high-pressure computing environment .
• Demonstrable experience administering Microsoft Windows 11.
• Solid experience supporting Microsoft Dynamics D365 .
• Expertise in network, social networking, and email security best practices , ensuring protection against cyber threats and data breaches.
• Proven hands-on experience building and maintaining Dell workstations .
• Excellent problem-solving, organizational, and communication skills.
• Must have a solid, verifiable employment history .
• Reliable transportation and willingness to travel locally between company sites.

Preferred Qualifications:

• Microsoft Dynamics D365 administrative experience is a tremendous PLUS!
• Familiarity with Ubiquiti and SonicWall networking equipment.
• Certifications in Microsoft technologies, Dell hardware, or networking are a PLUS!

Why Join Us?

• Be part of a stable and respected company with over four decades of success.
• Work in a role that offers variety, responsibility, and room to grow.
• Join a collaborative IT team supporting real-world production operations.

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