Customer Solutions Architect (Palo Alto) Job at Blazel, Palo Alto, CA

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  • Blazel
  • Palo Alto, CA

Job Description

Location: East Palo Alto (Next to the Four Seasons & IKEA)

Worksite: Hybrid (3 days a week onsite)

Compensation: $80,000 - $110,000

As a Customer-Facing Solutions Architect , youll be the bridge between Blazels clients and our AI-powered automation ecosystem. Youll help clients connect their tools, workflows, and communications transforming raw data into content-ready insights that fuel storytelling and growth.

This hybrid role blends client strategy , systems integration , and technical automation . Youll work directly with clients to map their workflows, set up integrations, and configure automations across platforms like HubSpot and n8n , creating a seamless experience from onboarding to content delivery.

Responsibilities

  • Lead client onboarding , guiding new customers through setup and integration.
  • Design and implement automated workflows across tools like HubSpot, n8n, Google Drive, Slack, and CRMs.
  • Create data pipelines and API connections that enable Blazel to mine client workflows for social media insights.
  • Translate complex technical processes into clear, client-friendly explanations .
  • Support social media and content strategy by integrating systems that generate data-driven storytelling opportunities.
  • Collaborate with content, product, and engineering teams to improve automation scalability and reliability.
  • Monitor client success, ensuring smooth ongoing collaboration and high satisfaction.

Qualifications

  • Strong experience with HubSpot CRM workflow automation, data structuring, and integrations.
  • Handson experience with n8n or similar platforms (Zapier, Make, etc.).
  • Understanding of APIs , webhooks , and data flow between systems.
  • Excellent communication skills with the ability to explain tech clearly to nontechnical clients.
  • A proactive, problemsolving mindset comfortable experimenting, iterating, and learning fast.

Preferred Qualifications

  • Experience with AI tools , marketing automation , or PR tech .
  • Understanding of data privacy and secure integration practices .

Why Join Blazel

Work with cuttingedge AI + automation tech in a fastmoving, creative environment.

Be part of a small, highimpact team shaping how professionals share ideas online.

Collaborate with founders and senior leaders to build the future of AIpowered content creation.

Remotefirst, flexible, and built for builders.

About Blazel

Blazel is a fastgrowing AI startup redefining how professionals build thought leadership on LinkedIn. We blend human creativity with AI systems to help founders and executives share authentic, highimpact content that drives engagement and credibility.

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Job Tags

Full time, Flexible hours, 3 days per week,

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