Hosted Voice Technician Job at Michigan Staffing, Carney, MI

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  • Michigan Staffing
  • Carney, MI

Job Description

Hosted Voice Technician

Michigan Broadband Services is seeking a skilled Hosted Voice Technician to manage our Voice over IP (VoIP) and Hosted PBX solutions, providing technical expertise for installation, support, and maintenance of cloud communication services for our diverse client base, ensuring seamless and reliable voice communications. This is a hybrid position based out of our Carney office.

Key Responsibilities
  • Installation & Configuration: Deploy, configure, and activate new hosted PBX systems, phones, and related hardware for clients.
  • Customer Support: Respond to and resolve customer tickets for voice and data issues, acting as a primary point of contact.
  • System Maintenance: Perform regular maintenance, updates, and upgrades on hosted voice platforms and network infrastructure.
  • Troubleshooting: Diagnose and fix complex voice, network, and equipment problems, minimizing service disruptions.

Job Tags

Work at office,

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