Patient & Equipment Transporter Job at U Mass Memorial Health, Southbridge, MA

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  • U Mass Memorial Health
  • Southbridge, MA

Job Description

Patient Transporter

Performs a variety of duties involving the transportation of patients throughout the hospital. Assists nursing staff in the physical, lateral transfer of patients before and after patient transport. Collects and delivers items to and from areas including the Labs, Pharmacy, Radiology, Medical Records, S.P.D., Mail Room and patient care areas. Cleans, sanitizes and delivers beds and transport equipment; maintains job activity logs as required.

Major Responsibilities:

  • Escorts ambulatory patients. Transports patient by wheelchair, stretcher or bed. Prior to transport, verifies identification of all patients assigned by checking 2 identifiers and signing off on Safe Patient Transport Forms; notifies clinician if discrepancy on forms. To ensure patient comfort and safety during transport process, monitors and responds to basic patient needs before, during and after transport. Provides appropriate handoff communication when patient is delivered to receiving unit.
  • Assists nursing staff and/or lift tech in moving and positioning of patients using various lift devices in preparation of patient for transport and returning patient to bed. Includes lateral transfer of patients on precaution status that requires Patient Transporter to use personal protection equipment and to follow infection control process per precaution isolation-type.
  • Delivers stretchers, beds, cribs and wheelchairs as needed. Assists in deep-cleaning of all transport equipment on a biannual basis. Sanitizes transport vehicles and ancillary equipment between patient use.
  • Transports patient specimens to and from the Lab, Pathology, and blood products to/from the Blood Bank in accordance with established infection control guidelines. Transports contaminated equipment to Sterile Processing within same infection control guidelines.
  • Delivers other materials such as medical records, pharmaceuticals, X-ray films, sterile items, and miscellaneous reports and items as required.
  • Checks E-cylinders (portable O2 tanks) for content; distributes/exchanges E-cylinders throughout the hospital.
  • Interacts with a web-based dispatch system TDSS via alpha paging for job assignment; maintains individual Transporter Trip Log and other statistical records as required.
  • May participate in Emergency Department triage transport assignment during disaster situations including CODE HELP, assist in transport of trauma patients and transport of deceased victims to the morgue. Guides and assists patients through decontamination unit.
  • May assume the role of a dispatcher if trained and as directed.

Standard Staffing Level Responsibilities:

  • Complies with established departmental policies, procedures and objectives.
  • Attends variety of meetings, conferences, seminars as required or directed.
  • Demonstrates use of Quality Improvement in daily operations.
  • Complies with all health and safety regulations and requirements.
  • Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
  • Maintains, regular, reliable, and predictable attendance.
  • Performs other similar and related duties as required or directed. All responsibilities are essential job functions.

Position Qualifications:

License/Certification/Education: Required: 1. High school diploma or equivalent.

Experience/Skills: Required: 1. Ability to read, write, speak and understand English. 2. Good inter-personal skills and a customer service orientation to maintain a collaborative, patient focused effort between Patient Transportation and other hospital departments.

Preferred: 1. Basic Life Support (BLS) Certification within 6 months of hire.

2. Six months' experience in a hospital environment.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

Work is considered sedentary. Position requires work indoors in a normal office environment.

Job Tags

Work at office,

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