Job Description

Job Description

Yogurtland

Hiring: Training Manager

Pay: $85,000/yr. (Depending on Experience)

Shift: Monday through Friday

Location: Dallas, TX (Hybrid Role)

The Training Manager owns the IQ of the Yogurtland organization and, as such, leads the strategic planning, budgeting, development & execution of continuous learning solutions for all workforce levels that position Yogurtland as the smartest brand and leading developer of talent in the frozen treat segment.

The Training Manager also leads a team of Field Training Managers who provide franchisees and their associates with the capabilities to successfully open new locations, optimize unit-level profitability and consistently execute our operating model and brand initiatives with excellence.

• THTK: Totally Honest, Totally Kind - We work and live with great integrity, transparency, and compassion.
• Humble – We are modest, respectful, open, and never arrogant, despite our successes. We grow by giving and accepting honest feedback, even when it is personally challenging.
• Heart & Soul -We seek a quality of expression that touches our deepest relationships beyond the surface. This prospective permeates the way we live, the way we work and the choice that we make.
• Team Play – We are brought together by our shared principles and philosophies. With this common bond, we learn and grow from and better each other.

Responsibilities:

• Identifies, develops & executes high impact instructional design strategies and learning management systems in alignment with the business & brand goals as well as the learning needs of franchisees and their associates. Stays aware of learning & industry trends to ensure that training deliverables are innovative, relevant & user-friendly.
• Develops the curriculum, delivery methodologies & most cost-effective platforms to scale learning for new franchisees. Measures post-training performance & surveys franchisee feedback to continuously improve IFT .
• Makes data-driven decisions to identify organizational learning needs and designs the blending learning platforms, Learning Management System and curriculum that most cost-effectively scales learning across the enterprise workforce.
• Designs and develops instructor-led training curricula including trainer scripts and materials and participant materials and partners with field learning for implementation.
• Designs and deploys methodologies to evaluate, analyze & report on training effectiveness.
• Manages the performance and develops the competencies & skill sets of the Field Training Team.
• Oversee all aspects of training programs, including registration, enrollment, content development, delivery & evaluation.
• Leads the design, development, and implementation of training for rollouts, tests, reinvestments, and other initiatives to ensure consistently prominent levels of execution.
• Develops & manages the onboarding platform for all new YLSC associates.
• Develops and manages budgets & expenses.
• Serve on inter-departmental and cross-departmental teams to represent the training team.

Requirements:

• A bachelor’s degree in business, training and organization development, or related field is preferred. Master’s degree or equivalent experience a plus
• 10+ years in learning and development role. Experience in the food service industry preferred.
• Extensive knowledge of instructional design theory and implementation, and modern training methods and techniques
• Proven ability to complete full training cycle (assess needs, plan, develop, deliver, monitor, evaluate and improve)
• Advanced organizational skills with the ability to oversee multiple assignments.
• Proven ability to lead by example and foster mentoring relationships.
• Outstanding verbal, written and presentation skills - ability to effectively tailor messages to different audiences.

Benefits:

• Medical, Dental, Vision
• Paid Time Off
• 401k

Equal Opportunity Employer

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