Application Support/Help Desk Intern Job at Mandelbaum Barrett PC, Roseland, NJ

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  • Mandelbaum Barrett PC
  • Roseland, NJ

Job Description

Job Description

Job Description

Purpose of Role:

We are seeking a motivated individual to join our dynamic IT Helpdesk team. This part-time position is ideal for students or early-career professionals looking to gain hands-on experience in technical support, systems administration, and cybersecurity tools. You’ll work directly with experienced IT professionals and gain exposure to real-world technology projects in a fast-paced, team-oriented environment. This role requires an in-person commitment, with a flexible Monday through Friday schedule of approximately 16–24 hours per week between 8:00 AM and 6:00 PM. We’re happy to accommodate class schedules or other commitments.

Responsibilities:

  • Provide basic technical support for Windows 10/11 desktop users.
  • Assist with user account management and troubleshooting in Microsoft 365.
  • Help maintain Windows Server environments under supervision.
  • Perform basic scripting and automation using Microsoft PowerShell.
  • Assist in maintaining and troubleshooting Linux systems.
  • Occasionally work with security tools (Kali Linux, Metasploit, Burp Suite).
  • Document issues, solutions, and IT processes.

Qualifications:

  • Pursuing or recently completed a degree or certification in IT, Computer Science, or a related field.
  • Experience with Microsoft Windows 10/11 desktop environments.
  • Basic knowledge of PowerShell scripting.
  • Hands-on experience with Linux systems (Ubuntu, Kali, etc.).
  • Exposure to cybersecurity tools like Metasploit and Burp Suite.
  • Familiarity with Microsoft Windows Server and Microsoft 365 admin tools.
  • Eagerness to learn and take on new challenges.
  • Strong communication and problem-solving skills.
  • Able to work independently and as part of a small team.
  • Available to work part-time with flexible scheduling.

Compensation & Benefits: This position offers an hourly rate of $17.00 to $22.00, commensurate with experience and qualifications. Final compensation will be determined based on factors such as experience, skills, and qualifications. Part-time employees are eligible for PTO, sick leave, holiday pay, bereavement leave, 401(k), and Employee Assistance Program (EAP). The posted salary range reflects the base pay for this position.

Job Tags

Hourly pay, Part time, Internship, Monday to Friday, Flexible hours,

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