Under general supervision of Technical Services Manager, assists in work assignments for all technical aspects of the facility. May also report to Technical Services Lead as well when Technical Services Manager is unavailable. Work extended and/or irregular hours including nights, holidays, and weekends, as needed. Responsibilities include programming facility phones, troubleshooting Windows network, installing software, setting up user accounts, operating and maintaining scoreboard, house sound, lighting system, distributed TV system, assisting in special projects, and asset management/maintenance. Requires knowledge of technical construction and maintenance, facility capabilities, industry terminology, event-related services, and technical requirements. Must understand facility's electrical, audio/visual, TV, computer network, telephone, and scoreboard systems. Must follow laws, codes, policies, safety precautions, and emergency procedures. Requires decision-making guided by policy, communication with management, reading blueprints and instructions, organizing work to meet deadlines, and operating standard office software. Must be licensed and insured to operate a motor vehicle in the US. Physical demands include sitting, walking/standing for extended periods, climbing ladders and stairs, lifting up to 50 lbs, working at heights up to 65 feet, hearing alarms and voices, and traveling by automobile or air. Working environment includes windowless office, outdoor work in adverse weather, exposure to high noise levels and bodily fluids. Must pass a background check. Education: Associates degree or two years related experience/training preferred in IT/AV field.
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